Privacy Policy

1. Introduction

Gulf Coast Digital Designs, LLC ("GulfCDD," "we," "us," or "our") is a Mississippi limited liability company headquartered on the Mississippi Gulf Coast. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what choices you have.

This Policy applies to all information collected through our website located at gulfcdd.com and any related services, sales, marketing, or events (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use our Services.

2. Information We Collect

A. Information You Provide Directly

We collect information you provide when you contact us, fill out a form, request a quote, purchase a service, or communicate with us. This may include:

• Full name and business name
• Email address and phone number
• Mailing or billing address
• Project details, service preferences, and budget information
• Messages, feedback, and correspondence

B. Payment Information

All payment transactions are processed by Stripe, Inc., a third-party payment processor. We do not directly collect, store, or have access to your full credit card number, bank account details, or other sensitive payment data. Stripe is PCI-DSS compliant. You can review Stripe's privacy practices at stripe.com/privacy.

C. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and usage patterns

D. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixel tags) to operate our site, analyze traffic, and improve user experience. You can set your browser to refuse cookies, though some features of the site may not function properly as a result. We do not use third-party advertising cookies or cross-site tracking pixels for marketing purposes without your explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, provide quotes, and communicate with you about your project
• To deliver, manage, and improve our services
• To process payments and send billing and account-related communications
• To send you service updates, maintenance notices, or administrative messages
• To comply with applicable laws and legal obligations
• To detect, prevent, and address fraud, security incidents, or technical issues
• To analyze usage trends and improve our website and service offerings

We will not use your information for any purpose that is incompatible with the purposes listed above without your consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted vendors and service providers (e.g., Stripe for payments, hosting providers, email delivery services) who assist us in operating our business. These parties are contractually obligated to keep your information confidential and use it only as directed by us.
• Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of GulfCDD, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.
• With Your Consent: We may share your information with other third parties when you give us explicit permission to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact and project information is retained for the duration of our business relationship plus up to 3 years after the last interaction
• Billing and transaction records are retained for a minimum of 7 years for tax and accounting purposes
• Website analytics data is retained in aggregated, anonymized form indefinitely

If you request deletion of your information, we will delete or anonymize it within 30 days, except where we are required by law to retain it.

6. Children's Privacy (COPPA)

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from or about a child under 13, please contact us immediately at aultman@gulfcoastdigitaldesign.com.

7. Mississippi Privacy Rights and Data Breach Notification

GulfCDD is based in Mississippi and operates primarily under Mississippi law. Mississippi does not currently have a comprehensive consumer data privacy statute comparable to those enacted in California or Virginia. Nevertheless, GulfCDD voluntarily extends the following data rights to all clients and website visitors, regardless of their state of residence:

• Right to Access: You may request a summary of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to our legal retention obligations.
• Right to Opt-Out of Marketing: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any marketing email.

To exercise any of these rights, contact us at aultman@gulfcoastdigitaldesign.com. We will respond within 30 days.

Data Breach Notification (Miss. Code Ann. § 75-24-29): In the event of a security breach involving the unauthorized acquisition of unencrypted personal information of Mississippi residents, GulfCDD will notify affected Mississippi residents as expeditiously as possible and within no more than 45 days of discovering the breach, consistent with the requirements of the Mississippi Security Breach Notification Law (Miss. Code Ann. § 75-24-29). Notification will be provided by email (where we have your email address on file) or by written notice. If the breach affects a large number of residents or if direct notification is not feasible, we may provide substitute notice through our website or statewide media, as permitted by law. We will also notify the Mississippi Attorney General's office as required.

8. California Privacy Rights (CCPA / CPRA) — California Residents Only

This section applies only to residents of the State of California. If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the sources, the business purpose for collection, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale: We do not sell personal information. However, you may contact us to confirm your data has not been sold.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at aultman@gulfcoastdigitaldesign.com. We will respond to verified requests within 45 days.

9. CAN-SPAM Compliance

We comply with the CAN-SPAM Act. Any commercial email we send will clearly identify GulfCDD as the sender, include a physical mailing address, and provide a clear and conspicuous unsubscribe mechanism. We honor opt-out requests within 10 business days. We do not use deceptive subject lines or headers.

10. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and secure data storage practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law, including the Mississippi Security Breach Notification Law (Miss. Code Ann. § 75-24-29) where applicable.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Your Rights and Choices

Regardless of your location, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise any of these rights, please email us at aultman@gulfcoastdigitaldesign.com. We will respond within 30 days.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notice to the email address on file. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: